
Frequently Asked Questions
Answers to what our clients ask most. Can’t find your question? Get in touch directly.
General
Which areas do you serve?
We are based in Riyadh and serve the city and nearby towns. We have completed work in Al Kharj, Al Dilam and Al Majmaah for showrooms, malls and medical facilities. If your project is in another city, contact us with the location and the type of work you need, and we will let you know whether we can take it on.
Do you work on homes as well as businesses?
Yes, both. We install and maintain AC in homes, villas and apartments, and we work with restaurants, showrooms, malls, offices, clinics, hotels and buildings under construction. The size of the job and the type of system vary, but the approach is the same: understand the need, propose the right solution and deliver a tidy installation that respects safety, quality and the agreed cost.
Do you work with specific AC brands?
We work with the brands available in the Saudi market and do not tie clients to any single one. We help you compare options by unit type, capacity, energy efficiency, cost and the availability of spare parts and service, then handle supply and installation based on the option you choose.
Can you do copper pre-installation during construction?
Yes, and we recommend running copper piping and condensate drain lines during construction, before plastering and ceiling close-up. The pipework is then hidden inside walls and ceilings, unit positions are planned in advance, and installing the AC after finishing becomes quicker and cleaner, without breaking walls or leaving exposed pipes.
Services & systems
What types of AC do you install?
We supply and install all types of regular and central air conditioning, including wall split units, window units, concealed (ducted split) units, cassette units, package units and VRF/VRV systems. We also fabricate all types of ductwork and carry out the copper piping, drain and electrical works needed to connect and run the systems.
When is a VRF/VRV system the right choice?
VRF/VRV usually suits buildings with many spaces that need independent control, such as offices, hotels, multi-storey buildings and large villas, because one outdoor unit can serve several indoor units with separate control for each zone. The decision depends on the size of the building, how it is used and the budget, so we assess each project before making a recommendation.
What is the difference between exposed and concealed ductwork?
Concealed ductwork runs above a suspended ceiling, so only the air outlets are visible; it is the most common choice for offices and homes. Exposed ductwork stays visible below the ceiling and is used in restaurants and showrooms with open ceilings as part of the decor. It needs more precise routing, joints and finishing, because everything remains on show.
Do you install cold rooms?
Yes. We install and maintain cold rooms for restaurants, shops and other facilities that need to store food or other goods at controlled temperatures. The work typically covers the room, the refrigeration units, pipework and electrical connections, plus maintenance and repairs when needed. Tell us how the room will be used and we will suggest a suitable solution.
Maintenance
How often does an AC system need maintenance?
It depends on the type of system, how long it runs and the environment. As a general rule, servicing at least once before summer is advisable, and restaurants, medical facilities and dusty or continuously running sites may need more frequent visits. We recommend a suitable schedule after inspecting the equipment and understanding how it is used.
What does a maintenance visit include?
A maintenance visit typically includes cleaning filters and indoor units, checking outdoor units and condenser cleanliness, measuring refrigerant pressure and topping up when needed, and checking drain lines and electrical connections, then running the unit to confirm performance. If we find a fault, we explain the cause and the repair required before carrying it out.
Do you offer maintenance contracts and after-sales support?
Yes. We offer periodic maintenance contracts for restaurants, showrooms, offices, clinics, pharmacies and homes, as well as for multi-branch businesses that need regular coverage of all their sites under one contract, such as our contract with Al Taawun Medical Complex in Al Kharj and Al Dilam. We also provide after-sales and technical support after handover to follow up on any operating issue.
Quotes & contact
How do I request a quote?
Contact us by phone, WhatsApp or email, or use the request form on this website. To help us assess the job, send us the project location, the type of building, the number and type of units if known, and the work needed: installation, maintenance or replacement. Photos or drawings of the site also help us understand the project more accurately.
Do you need to visit the site before pricing?
For most installation and replacement projects, we need to inspect the site before giving an accurate price, because the cost depends on the size of the space, ceiling height, pipe and duct routes and the condition of any existing system. For simpler requests, a clear description with photos may be enough for an initial estimate, with the price confirmed after the visit.
Can you replace an old AC system in an occupied building?
Yes. We start by assessing the existing system to decide what needs replacing and what can be kept or upgraded, then propose a replacement plan that suits the building. In occupied buildings, we organise the work with management to limit the impact on staff and visitors, as we did in the AC replacement and renewal project at Al Othaim Central Administration.
Planning an HVAC project or need maintenance?
Tell us what you need and our team will get in touch to agree the right solution and a site visit.